Frequently Asked Questions

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Below are some of our most frequently asked questions, click on the question to see the answer. If you have any additional questions, please contact our Customer Contact Center at 800.284.5989, option 1.

What is my routing number?

The routing number for Northeast Bank is 211274557.

I forgot my online banking password.

After entering your Northeast Bank online ID, click “Forgot Password” to have your password sent to the e-mail address on file, or contact us at 800.284.5989, option 1.

Why doesn’t my password work anymore in Online Banking?

Passwords and out-of-wallet questions are required to be changed every 6 months. Customers will be notified at login prior to password expiration.

After 3 failed attempts to change a password, the Online Banking account will be locked. If this happens, please contact the Customer Contact center at 800.284.5989, option 1.

How can I make a payment on my loan?

A payment can be made on your loan from a checking or savings account with Northeast Bank via online banking, telephone banking, or by calling a representative at 800.284.5989, option 1. Payments can also be setup automatically by contacting a representative.

What is Bill Pay?

Northeast Bank Online Bill Pay offers an easy and convenient way to pay your bills. You can pay virtually anyone, anytime, anywhere in the United States. Login to your Northeast bank Online Banking to get started – you can also set up recurring payments, which is great for car payments, rent or student loans!  To learn more, check out our personal bill pay demo on our website.

How do I register for Mobile Banking?

To register for Northeast Bank Mobile Banking, log into your Northeast Bank Online Banking and set up your mobile carrier information within the Settings Tab.

How do I use Mobile Banking?

Please visit our online tutorial for navigating our mobile site: https://demo.netteller.com/northeast/mobilebanking.

How do I register for Mobile Check Deposit?

Mobile Check Deposit can be accessed by using our mobile banking application available on the Google Play and App Store. Please complete the following form to register for mobile check deposit: https://secureforms.c3vault1.com/forms/northeastbank/community-banking-form-mobile-check-deposit.asp?vuid=2559.

What browsers support online banking?

We support the current and prior major releases of Internet Explorer, Firefox, Safari and Chrome. You can see the most up-to-date list of our supported browsers here.