Loan Payment Portal
Enjoy the ease of paying your Northeast Bank loan payments online.
About the Loan Payment Portal
With our online Loan Payment Portal you can be in control of your loan payments from anywhere. The Payment Portal features:
- Easy-to-use interface
- One-Time Payments
- Recurring Payments
- Emailed Payment Receipts
- A view into past and scheduled payments
- Payment by ACH
See the full instructions below to learn how to make a payment through the portal.
Make a Loan Payment
Access the Payment Portal- Access the Payment Portal here.
- Select the blue button "Pay Now - One Time Payment".
- Search for your loan.
- Enter the first 7 characters (including spaces) of the company name or your first name.
- Enter the last 6 digits of the associated Tax ID (EIN or SSN).
- Click "Continue".
- Click "Pay" next to the correct loan.
- Select "Current Amount Due" or "Total Amount Due" and click "Continue".
- Enter your payment information and select "I'm not a robot".
- NOTE: Payments submitted after 7pm EST will be processed the next business day.
- You can also create an account by selecting the "Register and Save Payment Information" checkbox.
- Click "Continue".
- Review the information on the confirmation screen to ensure all payment information is accurate.
- Select "Agree and Submit".
- Choose an option to save or print the receipt for your records. The email you provided will also receive an electronic receipt.
- When done, click "Close".
- Access the Payment Portal.
- Enter your Payment Portal credentials.
- If you have not signed up for an account yet, click "Create Account" under the "Login" button to create an account.
- If you have forgotten your username or password - click the retrieval link under the Password box. (You will need the answer to your security question you chose during account set up).
- Select "Make a Payment".
- Select "Pay" from the Action column of the billing details.
- Select the payment amount and click "Continue".
- Select "Add Payment Option" to add a new account.
- Enter the appropriate account information.
- Designate the type of payment.
- One-Time - Select the date the payment should process.
- Recurring - Set up the frequency and day for payments to automatically debit.
- Select "Continue".
- Review the information and select "Agree and Submit".
Frequently Asked Questions
Below are some of the most common questions about the Loan Payment Portal. If you have additional questions, Contact Us.
You can access the Payment Portal here.
- Go to the Payment Portal.
- Scroll to below the "Login" button and click "Create Account" to set up an account for recurring payments.
- Enter the first 7 characters (including spaces) of the company or your first name.
- Enter the last 6 digits of your Tax ID (EIN or SSN).
- Click continue
- Complete the required fields indicated by the red asterisks and select a Secret Question/Answer combination.
- Click "Register".
- Log in with your new account to view your upcoming, scheduled and past payments.
Passwords must be:
- At least 8 characters long
- Contain upper and lower case letters
- Contain at least one number
- Must not contain your username
- Can not be set to any of the 5 previous passwords used
You may use your checking or savings account. Payments with credit/debit cards are not available. All payments will be processed via ACH.
Yes! The Payment Portal allows you to create a sign-in to set up recurring payments for your loan(s).
The system allows payment for only one loan at a time.
You will be able to make a payment for the current amount due or the total amount due which would include all late payments as well as the late charges due. Please make note you cannot pay off your loan through the Loan Payment Portal – you will need to contact your loan officer for accurate payoff information.
Immediate payments process each evening for the following business day. Scheduled payments will be processed on the business day for which they are scheduled.
The cut-off time for submitting a payment is 7pm EST. Payments submitted after 7pm EST will be processed on the next business day.
Yes, the email you include in your one-time payment or used to set up your Payment Portal account will receive a receipt for your payment.
If a payment has not yet processed, we can assist with cancelling the payment. Please contact us.
You will need the primary account name and primary account EIN or SSN to make a payment or to create a username and password.
On the Payment Portal sign in page - select "Forgot username or password" and follow the onscreen instructions. You will need to know your security question and answer.
Our Customer Success Center can be reached at 1-800-284-5989, Email or via Live Banker - our secure video banking platform.
Yes, you can pay over the telephone by calling our Customer Success Center at 1-800-284-5989.